In order for us to process a warranty, We will need the following information from you:



 

  1. Images of your damage item, including: 

Image of the full item.

Image of the damaged area.

Image of product tag (found on the back side of the item or on the package) which includes the Model Name.

copy of the receipt or a copy of the order confirmation.


   

      2. Your U.S. mailing address 

   

 

Upon receiving this information, we will review the damaged details you provided, and inform you of the planned action.



Please Email all the above info to Support@upperbounce.com 



For United kingdom Customers Please email the above information to support@upperboune.co.uk